Privacy Policy

Privacy Policy

At SFTN, we are committed to maintaining the trust and confidence of our visitors to our website and subscribers to our newsletter, text messages, telephone as well as direct mail. Here you’ll find information on how we treat data that we collect from visitors to our website, when someone subscribes to our newsletter and text messages or any data obtained by visiting our premises.

Visitors to our Website

When someone visits sftn.co.uk we use a third party service, Google Analytics, to collect standard internet log information and details of visitor behaviour patterns. We do this to find out things such as the number of visitors to the various parts of the site. This information is only processed in a way which does not identify anyone. We do not make, and do not allow Google to make, any attempt to find out the identities of those visiting our website. If we do want to collect personally identifiable information through our website, we will be up front about this. We will make it clear when we collect personal information and will explain what we intend to do with it.

Newsletter Sign Up

As part of the registration process for our weekly e-newsletter, Keeping You Connected, we collect personal information. We use that information for a few of reasons: to tell you about our upcoming events, along with things you’ve asked us to tell you about; to contact you if we need to obtain or provide additional information; to check our records are right and to check every now and then that you’re happy and satisfied. We DO NOT rent or trade email lists with other organisations and businesses.

We use a third party provider, MailChimp, to deliver our newsletter. We gather statistics around email opening and clicks using industry standard technologies to help us monitor and improve our e-newsletter. For more information, please see MailChimp’s privacy notice.

You can unsubscribe to general mailings at any time of the day or night by clicking the unsubscribe link at the bottom of any of our emails.

Visiting our Premises

When visiting our premises people have the opportunity to provide us with information for us to stay in touch via telephone, text message or direct mail.

Text Messages

We only use this information to notify you of any upcoming events.

We use a third party provider, SMS Broadcast, to deliver our text messages. For more information, please see https://www.smsbroadcast.co.uk/privacy.

Phone

We reach out telephonically to follow up on a recent visit to our premises and to see how we can be of assistance to you in a pastoral capacity, both practically or spiritually.

Direct Mail/Post

Occasionally we reach out via direct mail. This may be when we post a physical copy of the newsletter or birthday cards and other relevant & confidential documents.

Database

We store all our information on our church database which is cloud based. This is a secure third party platform called Elvanto. You can find out more about their privacy policies here: https://www.elvanto.com/privacy/eu/privacy-policy/

Giving

When giving on our website sftn.co.uk/give information is collected for payment records. This service is provided by a secure third-party application. For more information please visit tithe.ly.

Links to Other Web Sites

This privacy notice does not cover the links within this site linking to other websites. Those sites are not governed by this Privacy Policy, and if you have questions about how a site uses your information, you’ll need to check that site’s privacy statement.

Changes to this Privacy Notice

We keep our privacy notice under regular review. This privacy notice was last updated on 16 November 2018.